Shipping/ Returns
Turn Around Time:
I work very hard to get items out as soon as possible. I like to play it safe and allow enough time for any delays the supplier may have. My current TAT is 35 business days. This is not including weekends or holidays, as I try to spend time with my family and 3 kids. If you have any questions please contact me.
Return & Refund Policy
Thanks for shopping at 3 JEM.
If you are not entirely satisfied with your purchase, we're here to help.
Returns
Returns are not allowed unless I made a mistake. In the case I made a mistake, you have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 7 days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.